Contact

We would love to hear from you. Whether you have a question about a product, need help with an order or would like to share feedback, our customer service team is ready to assist. Please use the contact details below and we will do our best to respond promptly.

Customer Service

Email: counselmeds@outlook.com

For the fastest response, please email us with your order number and a short description of your enquiry. Our support team monitors this inbox throughout the working week and aims to reply within one to two business days.

Business Hours

Our team is available Monday to Friday, from 9:00 to 18:00 (Eastern Time), excluding public holidays. Messages received outside these hours will be handled on the next business day.

Telephone

Phone: +1 (302) 555-0142

Our telephone line is open during the same business hours listed above. If we are unable to answer immediately, please leave a message or send an email and we will return your call as soon as possible.

Mailing Address

Counselmeds

1830 Harbor View Drive, Suite 210

Wilmington, Delaware 19801

United States

Please note that this address is for correspondence only. Returns should not be sent here unless our support team has instructed you to do so, as parcels received without authorisation may be refused and returned to sender.

Wholesale and Partnerships

For wholesale enquiries, collaborations or other business proposals, please email us with the subject line Business Enquiry and a member of our team will get back to you. We are always open to working with like-minded partners.

Stay Connected

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